The Pettyjohn Rug Cleaning Process

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We offer on site inspection and estimates for water & fire damage restoration and disaster cleanup services.

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Our state of the art, in-plant rug cleaning facility is highly recommended for the cleaning of Oriental and loose woven rugs. They should not be cleaned on location like your wall to wall carpeting. Pettyjohn’s Cleaning & Restoration cares for the finest to the most basic rugs from all around the world. We will pick-up and bring your rugs back to our special cleaning facility where they will go through our thorough cleaning process for maximum soil and spot removal. Having your rugs cleaned in our facility allows us to give them several treatments, if needed, with both sides cleaned, controlled drying and the use of various specialty tools that are not available on location. We service the following areas: Wake Forest, Raleigh, Chapel Hill, Cary, Durham, Louisburg, Youngsville, Franklinton, Rolesville, Apex and Creedmoor. 

Step 1: Initial Inspection & Check In - When your rug arrives at our facility, it is carefully inspected for spots and stains, soiling conditions, wear patterns, repair needs and other areas of concern such as pet odors, etc. We then measure your rug and determine a cost for service.

Step 2: Dry Soil Removal - The next step in your rug’s spa treatment is a vigorous “massage” to remove dry soils. Dry soil removal is critically important to restoring the appearance and maintaining the life of your rug. A respected study by vacuum cleaner manufacturer The Eureka Company determined that a 9 x 12 rug can hold up to 87 pounds of dry soil before looking dirty! And those deeply embedded dry soils are abrasive and saw away at rug fibers like sandpaper every time you walk across your rug! At Pettyjohn’s Cleaning & Restoration, we remove the dry soil from deep in the foundation of your rug with a proprietary Rug Duster that shakes loose all the dry particulate soil that has accumulated in the rug—even crusty soils that have been embedded for years! There’s simply no comparison to the conventional rug beating done by other “rug cleaning companies”. Pounds of dry soils are safely removed from the back of the rug without any risk of damage to the rug, fibers or fringe!

Step 3: Area Rug Washing - The spa treatment continues as your rug is placed into our unique wash tub for a swim. The wash tub uses a special, velocity appropriate star paddle to provide gentle agitation that mimics age old hand washing techniques. As your rug swims in the churning water, soils are removed and the appearance of your rug is renewed without the use of brushes, power spraying, scrubbing or other mechanical agitation that can damage rug fibers. Special cleaning agents are added to aid in the cleaning process and to insure that colors are restored to their very best appearance. This system is so safe that we can clean even priceless heirlooms and sensitive foundation antiques with complete confidence!

Step 4: Rinsing - Once your rug is clean, we utilize a rug centrifuge that is designed to quickly remove water from your rug in order to speed up the drying process. This process is much like the spin cycle on your washing machine! Our special centrifuge allows us to dramatically accelerate the drying process. No longer do you have to wait weeks to have a clean rug back in place in your home!

Step 5: Final Drying & Inspection - When your rug comes out of the centrifuge it is hung on a special rack to complete the drying phase. Air is gently circulated to further speed the evaporation process. Once completely dry, your rug will undergo a final detailed inspection prior to being rolled for final delivery. We also offer a breathable plastic wrap if you need to store your rug. 

If you have any questions about our rug cleaning process or facilities, contact us at 919-289-8424.