Pettyjohn's Rug Cleaning Reviews
Average Rating: 4.9
Votes: 59
Reviews: 59
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Oriental Rug

Oriental area rugs are hand knotted rugs produced in China, Tibet, Nepal, Pakistan, Afghanistan, India, Turkey, Iran, and other Asian countries. They are usually made of wool or silk. At Pettyjohn's, we specialize in Oriental rug cleaning as we have over 30+ years experience.

Wool Rug

The colors of natural wool area rugs are subdued, muted and neutral, not bright, vibrant and bold, as those of Oriental area rugs. Often, these area rugs are available in only one color. The patterns, if any, are very simple and straightforward, not intricate and elaborate. Natural wool area rugs are all about simplicity: simplicity of design, color, and style. They are, however, very practical and are usually easy to take care of, since wool area rugs are naturally stain resistant.

Braided Rug

Braided rugs are among some of the most accessible types of rug that you can add to your home. They can be found in many places, from home décor and online stores to specialty rug shops. Though they are sold everywhere, braided rugs add a unique look to any floor. They come in all shapes and sizes, and they can be also be made of wool or old fabric.

Hand Tufted Rug

Hand-tufted rugs use high quality wool so the finished product looks and wears much like a hand-knotted rug. Unlike a hand-knotted rug, a hand-tufted rug is created without tying knots. Making a hand-tufted area rug takes a fraction of the time to make, therefore greatly reducing the cost. As a result, hand-tufted rugs are very affordable area rugs.

Area Rug Cleaning

A dirty rug is neither inviting nor eye pleasing. Even when the rug does not have any visible dirt or stains, occasional professional cleaning is recommended for all rugs to improve indoor air quality and rugs’ longevity. Rugs experiencing high traffic and having no rug pads underneath need professional cleaning even more often. If you have difficulty breathing or you are no longer confident that your rug is adding to your home’s aesthetic appeal, then it may be time to have that rug cleaned. We are excited to share with you the intricacies of the rug cleaning process.  
Many factors, like the rug’s material, construction and age must be considered before you can choose the appropriate cleaning materials and methods for it. Inappropriate cleaning methods or chemistry can risk damaging the rug. For example, adding water to lighten a stained area may cause the dye in certain rugs to bleed and run. The same thing can also happen if you use a harsh cleaner on a rug made of delicate materials.
So if you want to continue using your area rug for many years to come, your best option is to have it cleaned by a professional, like Pettyjohn’s Rug and Carpet Cleaning. We offer:

Complimentary Rug Pick Up Within Our Normal Service Area

$200 Minimum. Rug Must be Rolled and Ready to Pick Up. Surcharge Applied for Buildings With Elevators & Limited Accessibility

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Cleaning Your Rugs the Right Way

Pettyjohn’s Cleaning & Restoration has been in the rug and carpet cleaning business for the last 30+ years. Our extensive experience has taught us that specific rug types require specific cleaning methods. We adhere to this understanding whenever we clean the following types of rug:  

Reviews From Our Customers

 
william tremblay
william tremblay
00:18 27 Feb 24
I've been working for a cleaning business running multiple carpet, cleaning trucks and Oriental rug operation for over 30 yearsWe do our absolute best to provide great service to our customers. When we experience great service from another company we just have to say it.As The expression goes "see the good, say the good"In the service world, there are some companies and staff that will go above and beyond what you expect.We call it exceed your expectations.This was my experience with Pettyjohns!From the moment, I contacted them ;kind of late at night after hours ,They were extremely cordial, professional, and interested in providing a solution to a different type of request.Katie was courtesy, concerned and more than willing to assist.Her technician StevenWas also extremely professional, helpful, courteous , punctual and conscientious.It is one thing to do good quality work, but it's a whole different level when the company you are working with makes it so you never feel that you're putting them out.Hats off to all the staff for a wonderful experience!I will be working with them as frequently as possible.Thank you kindlyBill TremblayCarpet Cleaning ExpertsRhode Island
Lindsay Savelli
Lindsay Savelli
22:52 19 Feb 24
Katie did a PHENOMENAL job on my vintage, yellow, cotton velvet couch. We had greasy/ashy stains on the couch caused by remodeling work that wasn't well isolated and Katie was able to get every stain out and the couch looks brand new! Truly cannot recommend highly enough!!
Kathryn McCullen
Kathryn McCullen
14:20 21 Dec 23
I love old rugs. I purchased a worn 1920s Mahal this past summer and my dogs decided to pee all over it to make it theirs. I found a recommendation for Pettyjohn’s on a website dedicated to the proper cleaning of old wool rugs. I called them and they helped me understand the process that would need to be done to get them clean and smell-free. I picked up the rug yesterday and it looks amazing and doesn’t have any of dog odor left! I will happily drive the hour each way in the future to have them care for my treasured Persian rugs.
Heather Sutton
Heather Sutton
20:40 07 Nov 23
From the minute I called and spoke with Amy to having our rug serged, the customer service and workmanship was outstanding!
3mclemmons
3mclemmons
02:09 30 Aug 23
I was in the process of redecorating a small living area in my home. My area rug which is 7 years old, had never been cleaned. I took it to PettyJohns to have it restored. The people there were soo sweet and friendly. It was my first time using their services, but they made me feel like i had known them for years. I was delighted that they were knowledgeable enough to offer me a new rug pad which I hadn’t thought of. My rug was ready when they said it would be, and it was super clean and plush when I got it back. I am well pleased and highly recommend that you check them out!
Margaret Avery
Margaret Avery
20:24 07 Jun 23
Katie at Pettyjohn's did a specialty cleaning of two Korean silk table runners my father brought back from Korea in 1953--70 years ago. They were dirty, with stains, and had not been properly stored or cleaned. She did a thorough review, gave me lots of information, we agreed on how to proceed, she explained what she had done and the complications and options for further work--she did a great job. They have great sentimental value for our family and now we are able to display and enjoy them.
Roberto Jimenez
Roberto Jimenez
21:50 19 May 23
Very professional with handling my carpet. Took their time to explain their solutions on cleaning it out thoroughly. The workers here honestly try there best to work magic, and charge a fair price
Beth Brock
Beth Brock
23:11 28 Mar 23
Always doing the best job and caring so much about my special heirlooms!! You would not ever regret them for caring for yours as well!! ♥️
Ivan Waldman
Ivan Waldman
18:23 13 Jan 23
Had tomato based stain on a very expensive new area rug. Called Ethan Allen who sold us the rug and they recommended PettyJohn's. They were quite expensive, but they just returned the rug and the stain is no longer visible. Saved quite a bit of money not having to replace the rug.
Brenda R
Brenda R
21:17 30 Dec 22
These folks are extremely professional. They are on time, and actually have technical knowledge and skills like no one else in the industry. We use them on a regular basis for our clients for cleaning, and especially rug Pro Tection.
Margaret Pepe
Margaret Pepe
02:57 27 Oct 22
They have cleaned several of my oriental rugs and they turn out looking good and smelling good!
Elle R
Elle R
20:54 04 Oct 22
*Very professional staff*Affordable prices*Reliable and trustworthy technicians*environmentally safe products*they even gave great referrals of other local businesses
Dorothy McKelvie
Dorothy McKelvie
23:30 16 Mar 22
Pettyjohn's did an outstanding job cleaning two ivory colored Ethan Allen chair cushions and arm protectors. I had botched a do-it-yourself cleaning job, but now thanks to Katie at Pettyjohn's they are like new again. Their staff was professional, friendly and helpful, and their price was very reasonable. I can highly recommend.
Charlie-Julie Powley
Charlie-Julie Powley
21:34 14 Jan 22
Pettyjohn’s is simply the best in the trade for general rug cleaning/restoration, upholstery cleaning or stain removal. They have extensive knowledge and training which is highly beneficial when working with heirloom or delicate fibers. I don’t trust anyone else. I have used them to remove red wine stains on a chair cushion and rug as well as a pet stain on a hand woven rug. I call them whenever I am in doubt as to how to pre-treat a rug or an upholstery item. Their waiver states they cannot guarantee results however Perryjohn’s has never failed me!
Amanda Lee
Amanda Lee
02:06 17 Oct 21
Customer service goes above and beyond! Very responsive and on time for services booked. This business definitely takes pride is doing great quality work!
Amy, Katie, Andrew and the crew are phenomenal people. Not only are they good at what they do, they take pride in what they do. My elderly father has incontinence and had more than a few accidents on my car's driver side seat. Everyone I called quoted me a low price and then said this was a battle I'd be fighting for a long time. No one could guarantee they'd be able to remove the smell.Somehow while googling I found Pettyjohns and decided to call them. I spoke to Katie and then Amy who quoted what sounded like an expensive price. But I figure you get what you pay for and their website guaranteed their work. I am so beyond glad I went to see them. Not only did they get the smell out, but they also discovered the urine was eating away at the cotton fibers in the seat and it was about to snap. They took the time to stitch this back together and save me an extremely costly and difficult repair. And they didn't charge me anything extra for it either. They also gave me excellent advice on how to prevent this from occurring again without embarrassing my dad.Like I said, they take pride in their work.On top of all this, they are just very *nice* people. This family owned business has just earned another customer for life. I look forward to working with them again!
Brenda Putnam Newman
Brenda Putnam Newman
14:14 27 Apr 21
I found Pettyjohn's rug cleaning to be professional, friendly, courteous, and fair priced. I had looked at other rug cleaners and their prices were much higher. I would highly recommend their services.
Suzy Spellman
Suzy Spellman
22:24 24 Apr 21
These folks are the nicest people to deal with and they clean your inside home carpets just as pristinely as they do area rugs. Recommend to everyone as we live 35 minutes away and would travel far more for their quality of service.
mary o'donnell
mary o'donnell
16:09 18 Feb 21
I hired Pettyjohns to treat my new oriental rugs with Fiber Protector a few months ago. They were extremely professional and demonstrated a high level of expertise on the product. I hesitated getting the treatment as I just paid for my new rugs and didnt really want to spend more money but after discussing with them, they convinced me of the value. And I am SO HAPPY I listened. One of my dogs threw up on the rug and I didn't see it until the next day when it was partially dried. The vomit basically sat on top of the rug fibers and I was able to easily remove it with no permanent stain. The protector does not change the feel of the rug at all. I highly recommend PettyJohns and the FiberProtector product for your rugs and carpets! Its worth the cost and wish I knew about Pettyjohns years ago.
C P
C P
19:27 16 Feb 21
very nice people, very responsive and timely---they do a nice job
Pam
Pam
20:42 22 Jan 21
The customer service is awesome! I brought twenty year old car mats to be cleaned and colored. They did a magnificent job! My mats look fresh and newer than I ever thought possible. I'm amazed! Thank you so much!
Sharon Steele
Sharon Steele
15:58 22 Dec 20
I would highly recommend Pettyjohn to anyone needing area rug cleaning. Amy & the service team exceeded my expectations, from the pick up and delivery services, the quick answers to my questions and the excellent condition in which my rugs (wool & synthetic) were returned. The prices may seem high but the value for your money makes it worth the price you pay. I will use Pettyjohn again when I need my area rugs cleaned.
David Eckstine
David Eckstine
14:20 16 Dec 20
Have done business with Pettyjohn’s for 20+ years. Excellent firm to deal with. Highly recommend.
sandi barbour
sandi barbour
20:45 13 Oct 20
You can trust Pettyjohn's to know what they are doing! Their knowledge is unsurpassed in cleaning oriental rugs...very professional folks!
Kristina Pazienza
Kristina Pazienza
21:36 22 Sep 20
Hands down an AMAZING company. From the customer service side of things to the actual cleaning of the upholstery it was professional, quick, and affordable. They had excellent communication from start to finish and were able to restore two chairs that were badly stained. They came back looking brand new with no stains or odor. I would highly recommend this company to anyone thinking they need to replace a furniture item because it cannot be saved. I don't know how they did it (because I tried myself); so thankful to have been referred to Pettyjohn's!!!!
Michael Cunningham
Michael Cunningham
16:22 05 Jul 20
Great people and great service. Spilled red wine on a brand new light blue rug. Can't see a strain at all.
They are extremely knowledgeable Dedicated Down-to-earth Company that I recommend to Anybody Plus they are a Christian based business
Jay Humphrey
Jay Humphrey
20:45 21 May 20
Robert Pettyjohn is professional and expert in all aspects of his business. He also has a great personality and is easy to communicate with and to be able to do business in a fantastic manner. We will recommend Pettyjohn's to others and to do work for the Baptist State Convention of NC.
Scott Finney
Scott Finney
16:11 05 Mar 20
If you want the highest quality of rugs washing look no further. There team is amazing and knowledgeable. You can use the best or you can have the rest. You will not be disappointed.
Frieda Harrington
Frieda Harrington
16:05 29 Jan 20
Pettyjohn's removed a large red wine stain from our brand new sofa cushion. When we dropped off the cushion they thoroughly explained their cleaning and fabric protection process. They gave us the costs for the cleaning, the protective spray, and treating the rest of the sofa - very transparent and worth the cost. The work was done in the time frame that worked best for us. We felt like they went above and beyond to accommodate us.
Dereck L Hood
Dereck L Hood
14:08 09 Dec 19
The staff is phenomenal and the rug cleaning is second to none. They provide a family environment as well as stressing a clean and HEALTHY rug for your families.
Dore' Bergfors
Dore' Bergfors
17:36 06 Dec 19
We used Pettyjohn’s carpet cleaning service five years ago before placing our home for sale. Their attention to details, professional service, excellent cleaning techniques were impressive. Recently I had them tackle several rooms, hall and stairs. The carpet is a light color that showed the results of children, water damage, and a rust spot. Again, their knowledge and skill produced carpet we can enjoy for a few more years. Also, they give you a complete quote for services before they begin and this is what you pay when the job is completed. Thank you, Pettyjohn’s.
Lisa Marie
Lisa Marie
20:45 11 Nov 19
By far, five star service. ⭐️ ⭐️⭐️⭐️⭐️ at Pettyjohn’s located in Wake Forest! From the front office to the gentleman who made my rug look brand new again. This is a very professional business with a team of courteous, helpful people. Well worth the fair cost for the rug cleaning. I wish I had a before and after picture to post. I would recommend their service to anyone. Lisa Staples
Judy Kinnally
Judy Kinnally
17:43 28 Oct 19
I researched quite a bit to find a place that could professionally clean my Oriental rugs. They were very dirty after years of wear and tear and I doubted they would ever get entirely clean, but I gave Pettyjohn’s a shot! They did not disappoint! They managed to bring the rugs back to their original beauty, which was no easy feat! The staff did a great job of explaining the process and it was quickly clear they take their job seriously. I would highly recommend Pettyjohn’s if you have rugs or furniture you truly care about and want to bring back to their original state of beauty!!
Robert Ward
Robert Ward
00:16 23 Oct 19
Out standing five stars is not enough. They did a wonderful job cleaning our rug.Rocky just got fixed in the pic. Lol
Falls Baptist Church
Falls Baptist Church
21:21 17 Oct 19
Great job on our pew cushions. Everyone has been raving about the excellent job y’all did cleaning our pew cushions. Thank you!
Caroline Dancy
Caroline Dancy
18:24 26 Sep 19
I had a great experience with Pettyjohn's. I purchased a vintage oriental carpet at an antique store and wanted it cleaned before I put it in my home. The store recommended Pettyjohn's for this type of rug.When I dropped the rug off, I had the opportunity to meet Robert, the owner. He is very charismatic and gave me a tour of the facility. I felt like I was on an elementary school field trip - it was great. He explained what each of the machines did and that they try to be as green as possible - there is a cistern to collect rain water! They not only clean rugs and carpets, but also sofa cushions and other upholstery items.My rug was ready before the original date they had provided. All of the people that work at Pettyjohn's are very friendly and professional. They seem to take a lot of pride in their work and their reputation. I would definitely use Pettyjohn's again the future.
C Stephens
C Stephens
22:34 31 Jul 19
My experience was wonderful! Such a thoughtful and helpful staff. My rug is vibrant again. My intention was to provide a five star rating. Thank you for bringing this to my attention.
C Stephens
C Stephens
22:34 31 Jul 19
My experience was wonderful! Such a thoughtful and helpful staff. My rug is vibrant again. My intention was to provide a five star rating. Thank you for bringing this to my attention.
Ann Holsing
Ann Holsing
14:09 27 Jun 19
They have a great staff! Very helpful, honest, respectful and super nice.
Joseph Freeman
Joseph Freeman
16:51 07 Jun 19
They cleaned our very dirty car upholstery, and did an excellent job. I’d recommend them to anyone. A great experience.
Joseph Freeman
Joseph Freeman
16:51 07 Jun 19
They cleaned our very dirty car upholstery, and did an excellent job. I’d recommend them to anyone. A great experience.
Jim Kenny
Jim Kenny
01:10 02 May 19
Very helpful and transparent. I had a rug that was in bad shape and they told me that it would cost more to clean and repair than to replace.
Wayne Cottrell
Wayne Cottrell
22:44 25 Jan 19
I recently took my rug to get cleaned because after 7 years of use, it needed to be cleaned. Kids and dogs can do some damage. I picked the rug up today. It looks brand new. My wife couldn’t be happier. I highly recommend their services!
Carla Payne
Carla Payne
00:06 15 Jan 19
I appreciate Pettyjohn's great service and using environmental supportive techniques. They do so much more than just rugs! While working with a client I accidentally spilled oil on my jeans. I dropped off a small rug and mentioned my jeans and they gave me a product to try and IT WORKED! Anything needing cleaning - give them a try. Need a rug rebound or cut - try Pettyjohns. Need furniture cleaned - yep, I'm calling Pettyjohns!
Skip Roy
Skip Roy
23:33 20 Jun 18
Pettyjohns cleans our carpets annually. The cleaning yesterday was outstanding. The carpet looks as good as new. A coke stain is totally gone and the carpets dried in less than 2 hours. Outstanding work.
Doug Nalley
Doug Nalley
19:55 03 Jan 18
Known Robert and Karen for years. Just had carpet and upholstery cleaned at home. On time, courteous technician, job well done, great price. Not much more to say than that. Highly recommend these fine people to you.
Ken Turner
Ken Turner
23:37 01 Dec 17
Pettyjohn's is a top rate company. We have used them several times and are always pleased with the way the job gets done and the prices. They are an EXTREMELY reliable company with an excellent staff. Robert, Amy and the rest of the staff are the nicest people you will ever meet. I recommend them to anyone who needs carpet or fabric cleaning!!!
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Rug Cleaning Done The Right Way

There are many different processes when it comes to cleaning rugs depending on the type of rug. Not knowing the correct procedure can easily damage an expensive rug. Trusting a professional cleaning company like Pettyjohn’s Cleaning will ensure you get your area rug cleaned and returned to without any damage. Here are some of the benefits of getting your rug cleaned by a professional like Pettyjohn’s;
  • Pettyjohn’s has been rug cleaning in Raleigh for 30+ years
  • Pettyjohn’s has their own in-house rug cleaning plant
  • Pettyjohn’s offers pick-up and delivery
  • Pettyjohn’s has multiple cleaning methods to choose from based on your particular need
  • Pettyjohn’s can handle difficult carpets, rug repairs and rug resizing
  • Pettyjohn’s Cleaning is a local family owned company

Rug Cleaning Process 

We can pick-up your rugs and bring them back to our special cleaning facility where they will go through our thorough cleaning process for maximum soil and spot removal. Having your rugs cleaned in our facility allows us to give them several treatments, if needed, with both sides cleaned, controlled drying and the use of various specialty tools that are not available on location. Check out this site for some fun rug stats.

Rug Cleaning Process

area rug cleaning raleigh

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