Pettyjohn's Rug Cleaning Reviews
Average Rating: 4.9
Votes: 59
Reviews: 59
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Oriental Rug

Oriental area rugs are hand knotted rugs produced in China, Tibet, Nepal, Pakistan, Afghanistan, India, Turkey, Iran, and other Asian countries. They are usually made of wool or silk. At Pettyjohn's, we specialize in Oriental rug cleaning as we have over 26 years experience.

Wool Rug

The colors of natural wool area rugs are subdued, muted and neutral, not bright, vibrant and bold, as those of Oriental area rugs. Often, these area rugs are available in only one color. The patterns, if any, are very simple and straightforward, not intricate and elaborate. Natural wool area rugs are all about simplicity: simplicity of design, color, and style. They are, however, very practical and are usually easy to take care of, since wool area rugs are naturally stain resistant.

Braided Rug

Braided rugs are among some of the most accessible types of rug that you can add to your home. They can be found in many places, from home décor and online stores to specialty rug shops. Though they are sold everywhere, braided rugs add a unique look to any floor. They come in all shapes and sizes, and they can be also be made of wool or old fabric.

Hand Tufted Rug

Hand-tufted rugs use high quality wool so the finished product looks and wears much like a hand-knotted rug. Unlike a hand-knotted rug, a hand-tufted rug is created without tying knots. Making a hand-tufted area rug takes a fraction of the time to make, therefore greatly reducing the cost. As a result, hand-tufted rugs are very affordable area rugs.

Area Rug Cleaning

A dirty rug is neither inviting nor eye pleasing. Even when the rug does not have any visible dirt or stains, occasional professional cleaning is recommended for all rugs to improve indoor air quality and rugs’ longevity. Rugs experiencing high traffic and having no rug pads underneath need professional cleaning even more often. If you have difficulty breathing or you are no longer confident that your rug is adding to your home’s aesthetic appeal, then it may be time to have that rug cleaned. We are excited to share with you the intricacies of the rug cleaning process.  
Many factors, like the rug’s material, construction and age must be considered before you can choose the appropriate cleaning materials and methods for it. Inappropriate cleaning methods or chemistry can risk damaging the rug. For example, adding water to lighten a stained area may cause the dye in certain rugs to bleed and run. The same thing can also happen if you use a harsh cleaner on a rug made of delicate materials.
So if you want to continue using your area rug for many years to come, your best option is to have it cleaned by a professional, like Pettyjohn’s Rug and Carpet Cleaning.

Cleaning Your Rugs the Right Way

Pettyjohn’s Cleaning & Restoration has been in the rug and carpet cleaning business for the last 26 years. Our extensive experience has taught us that specific rug types require specific cleaning methods. We adhere to this understanding whenever we clean the following types of rug:  

Reviews From Our Customers

 
Wayne Cottrell
Wayne Cottrell
22:44 25 Jan 19
I recently took my rug to get cleaned because after 7 years of use, it needed to be cleaned. Kids and dogs can do some damage. I picked the rug up today. It looks brand new. My wife couldn’t be happier. I highly recommend their services!
Carla Payne
Carla Payne
00:06 15 Jan 19
I appreciate Pettyjohn's great service and using environmental supportive techniques. They do so much more than just rugs! While working with a client I accidentally spilled oil on my jeans. I dropped off a small rug and mentioned my jeans and they gave me a product to try and IT WORKED! Anything needing cleaning - give them a try. Need a rug rebound or cut - try Pettyjohns. Need furniture cleaned - yep, I'm calling Pettyjohns!
My thanks to the entire Pettyjohn’s team for their professionalism, care in handling, and their magic powers of stain removal. I have a beautiful, antique, Japanese silk Obi sash my mother purchased when living in Japan during the American occupation after WWII. I typically use it as a table runner and stupidly, placed a vase of flowers on it. The water in the vase needed to be changed and...yep, you guessed it - I clumsily spilled the contents on the Obi sash. Dirty, stinky, water on silk is not a pretty sight. Pettyjohn’s to the rescue! Thank you so very much for expertly, and sensitively, handling this special piece. 5 Stars is not enough! You have a customer for life! There is no price high enough to compensate for sentimentality. I am so happy to be able to use this piece again and honor my mother in doing so. No more vases where they don’t belong! P.S. That is a silk floral arrangement in the photo 😊
Beth Garrison
Beth Garrison
17:22 06 Sep 18
came on time, did a great jobs with the rugs look like new. Thanks so much.
Kristen Jordan
Kristen Jordan
13:48 14 Aug 18
Very pleased with this company. I had been cleaning my hardwood floors with Murphy’s oil and quick shine , and it left a waxy residue on my floors that would not come off. I had 2 other companies that quoted me around the same price , and PettyJohns beat their price by more than half! My floors look great! Will def be using them in the future .
Susan Walter Sink
Susan Walter Sink
11:21 02 Aug 18
Always professional, timely, and great work cleaning all sizes and types of rugs.
Doug Hanthorn
Doug Hanthorn
17:30 21 Jun 18
We have been using Pettyjohn's for our sofa cleaning for years. As always, the job was done quickly, on time, and professionally. We would recommend Pettyjohn's to anyone who needs sofas or carpets cleaned.
Skip Roy
Skip Roy
23:33 20 Jun 18
Pettyjohns cleans our carpets annually. The cleaning yesterday was outstanding. The carpet looks as good as new. A coke stain is totally gone and the carpets dried in less than 2 hours. Outstanding work.
Ashley Cooper Quinn
Ashley Cooper Quinn
13:17 31 Mar 18
Pettyjohns just sprayed my new furniture with their protectant. Amy and Katie communicated exceptionally well before the service to make sure I knew what would happen and remembered the appointment. When Andrew arrived he took the time to educate me about the process, expectations, and future clean-up of spills. i appreciate that their protectant doesn't need to be reapplied. I just called back to have them come spray my rug! Fantastic service!!!
Doug Nalley
Doug Nalley
19:55 03 Jan 18
Known Robert and Karen for years. Just had carpet and upholstery cleaned at home. On time, courteous technician, job well done, great price. Not much more to say than that. Highly recommend these fine people to you.
Shalimar Legaspi Waffa
Shalimar Legaspi Waffa
23:04 18 Dec 17
Writing a review for Pettyjohn’s has been on my to do list for a few weeks now, it was not something I wanted to get lazy about and to forget because they deserve some praise for the fantastic business they are, and I am so thankful for them! I called almost 20 or so businesses around the area to see who would be comfortable cleaning my mom’s really expensive yellow silk chaise her cat decided to pee on, every time I said the word “silk” and “pet stain,” I immediately got a run around response and a “we aren’t comfortable cleaning silk.” After calling the 20th upholstery and carpet cleaning business, I actually got some advice from one business owner who actually recommended Pettyjohn’s to me! He said “if they can’t clean your silk chaise, I don’t know anyone else who can,” he said he had been in the business for 15+ years and highly recommends them. I called Pettyjohn’s right away, and without any hesitation, and an email exchange with photos of it, they said they would gladly clean my mom’s chaise. I can’t tell you how relieved I was. I dropped off the chaise a week later and in less than 3 days, it was ready for pick up, stain free!!!! Not only did they do a terrific job at cleaning the chaise, they also offered to deliver it for a small, very reasonable fee after I told them it was a huge task for me to come and pick it up, since I had to borrow a friends truck who lived 40 min away. I really can’t thank you all enough, from the efficient, friendly ladies at the front desk, to the brilliant upholstery cleaner, and the very polite and strong men who delivered the chaise! Thank you all so much again, what a terrific business you are!
Christie Barbee
Christie Barbee
15:33 06 Dec 17
We are temporarily renting a condominium that has a very old and (formerly) very dirty and stained carpet. Pettyjohn’s did an excellent job of cleaning our carpet! They have cleaned our oriental rugs for years and always do a fabulous job! I would not trust anyone else!
Ken Turner
Ken Turner
23:37 01 Dec 17
Pettyjohn's is a top rate company. We have used them several times and are always pleased with the way the job gets done and the prices. They are an EXTREMELY reliable company with an excellent staff. Robert, Amy and the rest of the staff are the nicest people you will ever meet. I recommend them to anyone who needs carpet or fabric cleaning!!!
Kelly Harper
Kelly Harper
03:15 09 Mar 17
I have used Pettyjohn's Cleaning & Restoration for both personal and professional jobs ranging from carpet cleaning, upholstery cleaning and water damage assessment. The customer service is unparalleled. The staff has consistently gone above and beyond to see to my needs as quickly as possible, sometimes with same day service and the end result always exceeds my expectation. I wouldn't trust my carpet care to anyone but Pettyjohns Cleaning & Restoration.
Bess Stanton
Bess Stanton
20:08 29 Aug 16
Great service and magicians at restoring pet stained oriental carpets.
Andres Quintana
Andres Quintana
04:31 08 Aug 16
A Certified carpet cleaning company is what you need. Contact the Pettyjohns for a reliable cleaning service! If you have water damage, they can also help with that. The team at Pettyjohn's Cleaning & Restoration take care of my home and business. Be ready to get treated like family!Andres and Jane Quintana
Elena G Davis
Elena G Davis
19:34 21 Jul 16
We have used Pettyjohn’s Cleaning & Restoration for many years. Everything from upholstery cleaning, carpet cleaning, crawl space assessment and air testing. What a wonderful family and always such an educational experience. With having a child with some health issues, they offered to come in and take an air sample to rule out an environmental cause of all the health problems. I have never even through of this and none of the doctors have ever mentioned the possibility. They know their science and they are always on top with all the latest tools. When Robert Pettyjohn came into our house, my usually very shy kids, ended up having the best time running around and playing tag with him. He also made sure that they understood everything about testing the air. Such an amazing family! I have recommended them to many people over the years and they have always had wonderful things to say!
Janice Williams
Janice Williams
22:36 20 Jul 16
“No problem” is the response I get no matter what weird stain or water problem I have whenever I call Pettyjohn’s Cleaning and Restoration. Life with a new dog can be very “messy”. The knowledgeable staff at Pettyjohn’s always reassures me that my carpet will be all right… not only cleaned, but sanitized! I’ve also had the “fun” experience of a flood in my office. Again: “No problem” was the answer when they showed up 15 minutes after I called. My soggy office carpet was saved with their super duper vacuum and blowers. I am so thankful I did not have to replace that flooring. It’s worth a trip to their shop to tour their giant run washing machine that uses the collected and filtered rainwater from their 10,000 gallon cistern outside. But who am I kidding…I go there for a laugh hoping the owner, Robert Pettyjohn, is there. He never fails to make a complete silly fuss over me while he teaches about the latest carpet cleaning gadget... No two visits are the same. Fun atmosphere, knowledgeable staff and superior expertise describes my experience every time I hire the Pettyjohns!
Jamin Becker
Jamin Becker
14:45 20 Jul 16
My family has used Pettyjohn's multiple times for their exceptional carpet cleaning services. The employees are very courteous and responsive to questions.
Scott Lewis
Scott Lewis
13:29 20 Jul 16
A great family owned business! My youngest son spread chewed gum all over the fabric of my new couch!!! I was so upset until i talked to a lady at Pettyjohn's who calmed me with some helpful advice that saved my couch! She was so professional and caring. I know I wouldn't get this kind of personal help from any of the "corporate cleaners"!!! Thank you so much. I know who I will call the next time I need help. I love family businesses, they really care.
Lauren Paparone
Lauren Paparone
01:56 31 Jan 15
Pettyjohn's has always come through for us when we need our area rugs cleaned due to dog stains. They come back gently cleaned and smelling fresh. I highly recommend!!
Carina Veverka
Carina Veverka
23:15 25 Jan 15
They did a great job on our carpets but I was more excited when they cleaned our mascot!!! Nice job!!! And amazing people to work with!!
Iris Heissenberger
Iris Heissenberger
21:26 10 Jul 14
Molly Pettyjohn
Molly Pettyjohn
23:28 21 Dec 13
Armen Dohanian
Armen Dohanian
18:50 19 Dec 13
LennyStarla Fairfield
LennyStarla Fairfield
19:18 18 Oct 13
Larry McQueen
Larry McQueen
14:54 06 Aug 13
Jenn Spencer
Jenn Spencer
01:45 20 Jul 13
Mary Stone Coones
Mary Stone Coones
01:49 04 Jul 13
Tim Forrest
Tim Forrest
16:49 06 Apr 13
Heather Loftin
Heather Loftin
21:38 26 Dec 12
Xan Spencer
Xan Spencer
16:34 21 Dec 12
Brian Pate
Brian Pate
22:39 25 Nov 12
Next Reviews

Rug Cleaning Done The Right Way

There are many different processes when it comes to cleaning rugs depending on the type of rug. Not knowing the correct procedure can easily damage an expensive rug. Trusting a professional cleaning company like Pettyjohn’s Cleaning will ensure you get your area rug cleaned and returned to without any damage. Here are some of the benefits of getting your rug cleaned by a professional like Pettyjohn’s;
  • Pettyjohn’s has been rug cleaning in Raleigh for 26+ years
  • Pettyjohn’s has their own in-house rug cleaning plant
  • Pettyjohn’s offers pick-up and delivery
  • Pettyjohn’s has multiple cleaning methods to choose from based on your particular need
  • Pettyjohn’s can handle difficult carpet and rug repairs
  • Pettyjohn’s Cleaning is a local family owned company

Rug Cleaning Process 

We can pick-up your rugs and bring them back to our special cleaning facility where they will go through our thorough cleaning process for maximum soil and spot removal. Having your rugs cleaned in our facility allows us to give them several treatments, if needed, with both sides cleaned, controlled drying and the use of various specialty tools that are not available on location. Check out this site for some fun rug stats.

Rug Cleaning Process

area rug cleaning raleigh